Testimonials

First Aid for Mental Health Level 2

“The course was very informative and delivered in a professional but relaxed style. Whilst it was delivered virtually for several hours at a time, there were plenty of opportunities for interaction and the time passed very quickly. The session has equipped me well to enable me to recognise symptoms of mental ill health in the workplace and to be able to signpost others to sources of support. The prospect of being assessed at the end of the session was very daunting but the reality was very different. The assessment whilst formal, was delivered in a very relaxed and supportive style and it felt like more of an opportunity to demonstrate what I had learned than an assessment. I would highly recommend this course!”

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“Overall I enjoyed the course. It was really insightful and informative and I especially enjoyed the interactive sections and group discussions. Sandra, who delivered the course, was very approachable and had lived in experience on the subject. Her knowledge and passionate for the subject came over really well in the training.”

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“The Level 2 MH First Aid course was a good addition to previous MH training. It was great to listen to other people’s views and experiences, particularly in the current climate. It also provided some valuable pointers to use both personally, and in my workplace.” 

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“I attended the First Aid Mental Health training course conducted by Mind. I found the course very informative and insightful. The training was very professional and interactive, even via the online platform. We covered clear and relevant topics and we were given relatable everyday examples that could be found in the workplace. The assessment took place a week later, Sandra was very kind and made me feel comfortable and at ease. I feel I learned a lot from both the training course and the assessment. I am very pleased to have achieved my Mental Health First Aid Certificate so that I can help my colleagues through listening, understanding and using my new skills. Thank you Mind!”

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“Supporting our staff with their mental health has always been a priority for us, and as a result of the COVID-19 pandemic the number of staff reporting a decline in their mental health has been significantly increased. Undertaking the First Aid Mental Health course couldn’t have been timed better, the knowledge and skills the course provides you with allows you to have those difficult conversations with people and it has given me the confidence knowing I have the skills to help someone who needs help. This is a must have for organisations that are looking to really support their staff’s mental health and is equally useful outside of work too.” 

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“I really enjoyed the First aid for mental health course.  I found it interesting and informative and something everyone should have opportunity to attend.  It’s always a positive to raise awareness of mental health issues and how you can best support those around you who may be suffering to get appropriate help.  I think as awareness and understanding improves because of courses like this it will make it easier for people to open up about how they are feeling rather than keep it hidden and pretend all is ok when it may not be” 

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“Over the years I’ve attended many mental health first aid courses and have to say, I went onto the December course to refresh my knowledge and was blown away by the delivery and interaction of the materials and discussion techniques used, especially difficult with online delivery. The facilitator used lived experience appropriately, to highlight the learning topic areas which have stuck with me, empowering me to feel more confident around offering basic mental health support. I have already recommended this course to a colleague to support her organisation for staff development”

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“I found the Mental Health First Aid course, with Sandra Saint, really informative with a broad range of interesting and supportive materials. The trainer was very helpful, patient and knowledgeable and gave us many opportunities to share our ideas and good practice in the breakout groups. She varied these to ensure we could gain different perspectives and share our experiences and understanding. I feel better able to understand the risk factors to mental health and spot the signs of various mental health problems. I also feel more capable and confident of using the CARE strategy in the workplace.”

First Aid for Mental Health Supervisors/Managers Level 3

“I would like to give feedback on my experience whilst attending the Level 3 Mental Health First Aid course run by Simon Richardson via Zoom due to Covid-19. Simon was very professional and made you feel at ease. The course content was easy to follow and the pace of the course just right. Break out rooms were used and we were all able to share experiences and our understanding of the various Mental Health diagnosis and effects of these. All in all the course was well run, very efficient and effective in the delivery style and did what it said on the tin. Simon was able to deliver a good understanding of Mental Health & Wellbeing of today and how this impacts on everyone. I would recommend this course to anyone.

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“I recently took part in First Aid for Mental Health. This was a refresher course for me having completed the course a number of years ago. The course was delivered over Zoom and although I was not looking forward to this as much as an in person course the trainer ensured that the format was very engaging and the use of breakout rooms was used effectively. The content was good and helped me understand a wide range of mental health conditions. The support and training documents prepared me well for the assessment which although I was initially nervous about I actually enjoyed. The content and the course has ensured that should I be in a situation with a distressed colleague, or indeed member of the community, I would feel more confident in being able to deal with the situation.”

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“The course was really easy to enrol onto, and you we able to answer the queries I had by email prior to the course start date. The joining instructions were easy to follow, and were sent out in plenty of time, and included info on the tutor/organisation who were going to be delivering the training so I was able to research this too. There were no issues with the technology during the training, which was delivered via Zoom, and the tutor clearly explained the format of the delivery and how we would be assessed. I would definitely recommend this training, which has given me a much clearer understanding of some relatively common mental health conditions, and definitely given me the confidence to “have that conversation” with someone who may be suffering with mental ill health. It has also prompted me to talk about mental health with employers, to try to raise awareness of what they could do within their workforce to support staff who may be experiencing mental health issues.”

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I was very fortunate to have the opportunity to attend the Supervising First Aid for Mental Health Level 3 training. From start to finish it was all such a positive experience of being able to book on, attend, learn and really develop my knowledge. The trainer was very knowledgeable and engaging which was very positively demonstrated throughout. He showed consideration for all the attendees and took notice of body language cues, responding and acknowledging peoples input which is in itself is such a difficult thing to identify whilst delivering online.  It was really good to learn from the trainer more about particular aspects I was less familiar with, which they took time to make as relevant and authentic as they could. There was also such a diverse range of people attending with different degrees of experience and it was so insightful learning more about the subject, hearing peoples experiences & interacting with others on the course.

“I have previously attended a PTSD Officer course, the NSPCC Designated Safeguarding Officer course and the Youth Mental Health First Aid course so I did have a good understanding of what this course would entail, however the course far exceeded my expectations.
I thought the course was absolutely first class. The instructor (SimonRichardson) was not only exceptionally experienced in the subject matter but had an excellent teaching manner, which enabled him to get the subject matter across to the class in a relaxed style which allowed the class to express themselves in a safe environment.
The course material was of a very high standard and there were also numerous points throughout the course where you were signposted to various sites to assist you once the course was complete, this I thought was particularly useful.
Overall I benefited from attending the course and I also have numerous material from the course to use as reference tools to assist me when dealing with Mental Health First Aid issues.”

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Courageous Conversations 

“I thought the course was a great way to learn about something that is important. The training contained a lot of valuable information and advice about approaching a topic some people may find sensitive or awkward. I’m glad I took part and had the chance to learn more.”

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“I enjoyed this course. It was helpful learning about how to support someone struggling. As someone who tries their best to help others whenever they can, it was interesting hearing from another perspective about going about talking to someone who needs help and or support. I would recommend the course for everyone, can be helpful for everyone.”

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